skip to main content
HomeAbout UsNews & EventseMail Archive

Email Archive

 

The First will never ask for personal information via email. Prior to sending updates via email, we post the information here.

November 2, 2021

As part of the ongoing support given to ACH Business customers, The First periodically provides information about security, ACH Rule changes and an update on holiday processing times.

view more

For a newsletter containing helpful tips and information, including a recap of 2021 ACH rule changes, please click here.

Non-Processing Days for 2022

Below is a list of dates in 2022 that ACH files will not be processed:

Monday, January 17 - Martin Luther King, Jr. Day
Monday, February 21 - Presidents’ Day
Monday, May 30-Memorial Day
Monday, June 20 -Juneteenth Day Observed
Monday, July 4 – Independence Day
Monday, September 5 – Labor Day
Monday, October 10 –Columbus Day
Friday, November 11 – Veterans Day
Thursday, November 24 – Thanksgiving Day
Monday, December 26 – Christmas Day Observed

No ACH files are processed on Saturdays or Sundays.

Contacting ACH Support

Contacting ACH Support at The First is easy! Though you are always welcome to contact me directly, if I am unavailable, you may speak with any member of our Customer Support team by phone at 620.663.1521 or by email at ACHSupport@fnbhutch.bank. You will get an immediate response and they can help you with temporary limit raises, risk and fraud overrides, and user login issues. They are friendly, knowledgeable, and always available. Also, if needed, they can forward your call to another member of the ACH team or to my voicemail.

Sarah Winkler
ACH Coordinator, Deposit Operations

view less

July 13, 2021

July 20 Electronic Banking Outage

view more

On Tuesday, July 20 from 9 am to approximately 10 am Electronic Banking will be unavailable as we upgrade the service.  The upgrade will result in all aspects of Electronic Banking including all ACH and Wire Transfer features.

Once Electronic Banking is available again, your log in credentials will remain the same.  ACH services and Wire Transfer services will have an improved workflow.

Our staff will be ready to help if you need assistance navigating the upgraded system.  Please call 620.663.1521 and an expert will be happy to walk you through the process!

As a reminder, it is always a best practice to access Electronic Banking with updated browsers on desktop computers and updated operating systems on mobile devices when using the mobile banking app.

Mobile app users will be prompted to update to the latest version of the mobile banking app.

Thank you for your understanding.  If you have additional questions, please do not hesitate to contact us at 620.663.1521.

Thank You!
Sarah Winkler

view less

November 24, 2020

As part of the ongoing support given to ACH Business customers, The First periodically provides information about security, ACH Rule changes, and an update on holiday processing times.

view more

For a newsletter containing helpful tips and information, including a recap of 2020 ACH rule changes, please click here.

Non-Processing Days for 2021

Below is a list of dates in 2021 that ACH files will not be processed:

Friday, January 1-New Year’s Day
Monday, January 18 - Martin Luther King, Jr. Day
Monday, February 15 - Presidents’ Day
Monday, May 31-Memorial Day
Sunday, July 4 (Observed Monday, July 5)-Independence Day
Monday, September 6 – Labor Day
Monday, October 11 – Columbus Day
Thursday, November 11 –Veterans Day
Thursday, November 25 – Thanksgiving Day
Friday, December 24 – Christmas Eve – Processing deadline will be 12:00 noon
Saturday, December 25 – Christmas Day

No ACH files are processed on Saturdays or Sundays.

Contacting ACH Support

Contacting ACH Support at The First is easy! Though you are always welcome to contact me directly, if I am unavailable, you may speak with any member of our Customer Support team by phone at 620.663.1521 or by email at ACHSupport@fnbhutch.bank. You will get an immediate response and they can help you with temporary limit raises, risk and fraud overrides, and user login issues. They are friendly, knowledgeable, and always available. Also, if needed, they can forward your call to another member of the ACH team or to my voicemail.

Sarah Winkler
ACH Coordinator, Deposit Operations

view less
Electronic Banking Login
© First National Bank of Hutchinson   |  One N. Main Street, Hutchinson, KS 67501  |  620.663.1521  |  800.310.1521

You are now leaving fnbhutch.bank

and being redirected to .