November 24, 2020
As part of the ongoing support given to ACH Business customers, The First periodically provides information about security, ACH Rule changes, and an update on holiday processing times.
Non-Processing Days for 2021
Below is a list of dates in 2021 that ACH files will not be processed:
Friday, January 1-New Year’s Day
Monday, January 18 - Martin Luther King, Jr. Day
Monday, February 15 - Presidents’ Day
Monday, May 31-Memorial Day
Sunday, July 4 (Observed Monday, July 5)-Independence Day
Monday, September 6 – Labor Day
Monday, October 11 – Columbus Day
Thursday, November 11 –Veterans Day
Thursday, November 25 – Thanksgiving Day
Friday, December 24 – Christmas Eve – Processing deadline will be 12:00 noon
Saturday, December 25 – Christmas Day
No ACH files are processed on Saturdays or Sundays.
Contacting ACH Support
Contacting ACH Support at The First is easy! Though you are always welcome to contact me directly, if I am unavailable, you may speak with any member of our Customer Support team by phone at 620.663.1521 or by email at ACHSupport@fnbhutch.bank. You will get an immediate response and they can help you with temporary limit raises, risk and fraud overrides, and user login issues. They are friendly, knowledgeable, and always available. Also, if needed, they can forward your call to another member of the ACH team or to my voicemail.
ACH Coordinator, Deposit Operations